Delivery timelines are estimated and may vary depending on the destination, product availability and courier service.

Order Processing

Orders are generally processed within 5 - 7 business days after successful payment.

Some handcrafted or made-to-order products may require additional processing time. If applicable, the estimated processing time will be mentioned on the product page.

Tracking

Once your order is dispatched, you will receive tracking information through email, SMS or WhatsApp, where available.

Important

Delivery timelines may be affected by:

• Incorrect or incomplete address
• Remote locations
• Weather conditions
• Festivals and peak seasons
• Courier delays
• Natural events
• Government restrictions
• Other circumstances beyond our reasonable control

Damaged Package

If your package appears damaged or tampered with at delivery:

Please take photographs/videos before opening the package.

If the product is damaged, contact us within 24 hours of delivery.