Terms & Conditions

Last Updated: 29/9/2026

Welcome to Kuthkrit.

By accessing or purchasing from kuthkrit.com, you agree to these Terms & Conditions.

 

1. About Kuthkrit

Kuthkrit is an online store offering handcrafted art, décor, sculptures and culturally inspired products.

Legal Entity: KUTHKRIT
Address: A/70, Laxminagar, South Dum Dum, Kolkata -700074

GSTIN: 19CBIPB8228A1ZX

2. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorised access
  • Interfere with website security
  • Use false information
  • Copy website content without permission
  • Misuse Kuthkrit's brand or intellectual property

3. Product Information

We make reasonable efforts to provide accurate:

  • Product descriptions
  • Images
  • Dimensions
  • Materials
  • Prices
  • Availability

However, handmade products may naturally vary.

4. Handmade Product Variations

Minor variations in:

  • Colour
  • Texture
  • Shape
  • Finish
  • Pattern
  • Patina

may occur.

Such differences are a natural characteristic of handcrafted products.

5. Prices

All prices are displayed in Indian Rupees unless otherwise stated.

Applicable taxes and shipping charges will be displayed during checkout.

Kuthkrit reserves the right to correct obvious pricing or listing errors.

 

6. Orders

After an order is successfully placed, an order confirmation may be sent to you.

Kuthkrit may cancel an order where necessary due to:

  • Product unavailability
  • Pricing errors
  • Technical errors
  • Suspected fraudulent transactions
  • Incorrect customer information
  • Circumstances beyond reasonable control

If a prepaid order is cancelled by Kuthkrit, the applicable refund will be processed.

 

7. Payment

Payments may be processed through third-party payment providers.

Customers are responsible for ensuring that payment information provided is accurate.

Never share OTPs, passwords, CVVs or banking PINs with anyone claiming to represent Kuthkrit.

 

8. Shipping

Shipping is governed by our Shipping & Delivery Policy.

 

9. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy.

Nothing in these policies is intended to remove rights that cannot legally be excluded.

 

10. Intellectual Property

Kuthkrit's:

  • Logo, Brand name
  • Product photographs
  • Website design
  • Text
  • Graphics & Videos
  • Original artwork
  • Product descriptions

are protected by applicable intellectual-property laws.

Unauthorised commercial use is prohibited.

 

11. User Reviews

If you submit a review, photograph, testimonial or other content, you confirm that you have the necessary rights to submit it.

Kuthkrit may use submitted content for legitimate website, marketing and promotional purposes, subject to applicable law.

 

12. Third-Party Services

Kuthkrit may use third-party services for payment processing, shipping, analytics, hosting, marketing and communications.

Those services may have their own terms and privacy policies.

 

13. Force Majeure

Kuthkrit will not be responsible for delays caused by circumstances beyond reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, technical failures or similar events.

 

14. Consumer Rights

Nothing in these Terms & Conditions is intended to limit statutory consumer rights available under applicable Indian law.

 

Indian e-commerce rules require clear information concerning returns, refunds, exchanges, delivery, shipping costs and grievance redressal, and provide protections relating to defective, deficient, incorrectly described or certain late-delivered goods.

 

15. Grievance Redressal

For customer complaints or grievances:

Grievance Officer: Piter
Designation: Marketing head
Email: kuthkritshop@gmail.com
Phone: 9433780787
Address: A/70, Laxminagar, South Dum Dum, Kolkata -700074

 

  1. Governing Law

These Terms shall be governed by applicable laws of India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes shall be handled by the appropriate courts/authorities having jurisdiction over Kolkata,West Bengal.

17. Changes

Kuthkrit may update these Terms from time to time.

The latest version will be published on this page.